FW Pro | Guide to Reopening Restaurants

The F&W Pro Guide to Reopening Restaurants

The restaurant business has never been more challenging. We've been collecting wisdom and best practices from leaders in the hospitality industry to help you navigate this unprecedented time.

Dear Pros,

If you’re a restaurant operator or manager, you’ve already been making dozens of calculated decisions during the pandemic to keep your business afloat and your staff and customers safe. We created this guide to help you navigate and plan for the months ahead.

尽管每个食品业务都应制定亚搏电竞自己的运营计划,该计划是针对其特定业务需求和州法规量身定制的,但一项原则似乎是普遍的:专注于您可以实际控制的事情,包括新的服务模型和产品集,Korsha Wilson写道在大流行期间已经重新开放两次的操作员。

餐厅咨询公司Full Heart Hospitality的Matt Jennings告诉Wilson,另一个重要建议是:更改您的性能指标,以及如何定义“成功”。他说:“新的成功是由对多个领域的同等关注分配的定义:财务健康,我们的团队的福祉以及为消费者创造新的经验,我觉得那些必须同等的关注。”“没有什么比对方更重要的了。”

Elsewhere in the guide, restaurant lawyer Jasmine Moy shares advice for如何与房东进行谈判。亚搏电竞食品和美酒亚搏电竞餐厅编辑Khushbu Shah问所有者how they remain hospitable在大流行使传统的款待模式不可能的时候。我们受到一些想法的启发,包括定制的面具,上面有一张员工的微笑面孔的照片,并录制了视频消息,可以与外卖餐配对。亚搏刀塔2

many ways, the newest measure of hospitality is safety. As Bobby Stuckey, a co-owner of Frasca Food and Wine in Boulder, Colorado, told Shah, “These days it is all about alleviating fears.”

祝您好运,并保持联系。如果您有要安全地重新开放的想法或最佳实践,您想与其他食品和饮料交易中的其他人分享,请通过hunter@foodandwine.com告诉我们。亚搏电竞亚搏电竞

与往常一样,保持安全并保持健康。

热情

亨特·刘易斯(Hunter Lewis),主编

据厨师说两次

在重新开放餐厅之前,您应该知道什么
来源:阿列克谢·罗森菲尔德/盖蒂图片社

As states start to reopen, restaurants across the country are having to reconfigure and reconsider systems and service in front and back of the house to keep staff and customers safe. It’s a balancing act that requires staying up to date on the latest information coming out of the疾病预防控制中心as well as state guidelines, educating staff and guests and implementing new measures to keep everyone safe all while bringing in enough money to stay open.阅读更多。

Hospitality When Restaurants Can't Be Hospitable

How Restaurants Are Thinking About Hospitality
信用:FG交易 /盖蒂图像

The COVID-19 pandemic has rendered traditional models of hospitality impossible. Virtually overnight, restaurants were forced to reimagine what hospitality looks like. Here’s how restaurants are adapting.阅读更多。

在阅读此书之前,不要重新开放您的餐厅

茉莉花Moy |阅读这之前重启你的休息aurant
信用:Win nondakowit / adobe股票

餐厅律师茉莉花莫伊(Jasmine Moy)在Covid-10之后重新开放餐馆的枢纽,陷阱和可能性。阅读更多。

不要指望餐厅现在正常

Don't Expect Restaurants To Be Normal Right Now
学分:莎拉·西尔比格 /盖蒂图像

几年来,当我们回想起2020年和大流行时,我们大多数人都会记住孤独感,失去生命,洗手液和缺乏厕纸。希望我们还能够回想起在锁定的几个月中,我们学会了对我们长期以来认为理所当然的事情表示感谢。也许酒吧在餐厅外出就餐了。外出吃饭的最好的事情可能不是为Instagram拍照,但这是与您关心的人共享一餐的直接行为。阅读更多。

给我们用餐社区的公开信

Open Letter
Credit: tolgart / Getty Images

What do you miss most about restaurants? For us as owners, it’s the thrum of the room; the steady rhythm of conviviality. After three months staring at an empty dining room, we miss the easy banter with our regulars, the grins on your faces as you bite into something delicious, the gratitude you give us for providing some respite in your day. We miss our community.阅读更多。

What It’s Like to Work In a Restaurant Right Now, According to Restaurant Workers

餐厅重新开放指南行情
学分:莎拉·西尔比格 /盖蒂图像

We spoke with dozens of restaurant workers, from servers and managers to executive chefs and line cooks, to get a feel for what it’s really like to work in a reopened restaurant right now.阅读更多。

如何确保您的餐厅欢迎所有人

FOH餐厅工作人员的反疾病和隐性偏见培训
学分:Mavoimages / Adob​​e股票

As restaurants reopen, what can owners and managers do to ensure their staff are not tasked with enforcing policies that are inherently racist? Start with these steps, and make them a non-negotiable part of your team’s culture.阅读更多。

6 Things Chefs Are Doing to Take Care of Their Staffs as Restaurants Reopen

厨师在重新开放时如何照顾员工
信用:jacek kadaj / getty图像

作为全国各地的餐馆欢迎客人回来into their patios, backyards, and dining rooms after months ofCOVID-19相关封闭, it’s clear that chefs are taking hygiene precautions seriously. While gloves, masks, and temperature checks are absolutely critical for safely reopening dining rooms, we asked hospitality pros to share some of the measures they’ve taken to care for their staff’s emotional and mental health.阅读更多。

Restaurant Tech Can’t Wait for Us to Dine Out Again

餐馆重新开放|Resy,Toast,Tock和其他科技公司正在与客户共享
Credit: Inti St Clair / Getty Images

Aftermonths of outcry超过不公正的费用,即交付应用程序在Covid-19期间从餐馆里收获了,科技公司似乎是一个不太可能的盟友,因为机构谨慎欢迎客人回来into their patios, parking lots, and dining rooms. But reservation and point-of-service platforms like OpenTable, Tock, SevenRooms, and Toast are racing one another to roll out features that position themselves as the must-have toolkit for operators looking to navigate the new normal.阅读更多。

音乐会场地面对音乐,因为现场表演被无限期取消

Michael Dorf of City Winery
学分:由迈克尔·多夫(Michael Dorf)提供

Today, many artists are hungry to perform and their fans are ravenous to see them play. So we are working hard, trying to find a way to make that happen. Can we set up a room with a legal capacity of 1,000 in order to safely bring in 300 people with some social distancing, hospital-grade sanitizing, safety protections and protocols for staff and audience, and put on a show that can provide even limited income for everyone and a great time for the audience?阅读更多。

'More Than a Trend': Black-Owned Restaurants Still Need Your Support

黑人拥有的餐厅可以生存吗?
信用:扭曲的灵魂

沃克说:“许多黑人餐馆经常被黑人招待。”“凭借对支持黑人企业的新兴趣,我们看到更多的白种人和其他非黑人想要加入该党的人。我希望这不会改变,因为我们支持所有其他种族。这将是对这些业务的巨大影响和收益。”阅读更多。

I'm Too Anxious to Eat at Restaurants Right Now

用餐焦虑冠状病毒论文
图片来源:Noam Galai / Getty Images

I can control my own behavior and I trust the safety standards of restaurant workers because the protocols come to them as naturally as breathing (pre-pandemic, at least), but the diners are the wild cards that keep my brain and guts on constant shuffle. Outdoor dining has resumed in New York City and I find myself crossing the street to avoid the sight and sounds of unmasked diners, even as I envy them.阅读更多。

We Should All Be Empathetic to Restaurant Workers, Especially Now

Vinny Eng
Credit: Landon Nordeman

我们被迫面对一个新现实: What does it mean to care for not only ourselves but for unseen strangers embedded deep in the trenches of our daily routines? How can we rebuild and reimagine food systems in the months and years to come with the choices we make in this immediate and critical moment? We are being commanded to lead with compassion and we mustdemand that our elected leaders govern with care.阅读更多。

在噩梦时期,我如何保持餐厅的梦想

Angie Mar Beatrice在餐厅
信用:由安吉·马(Angie Mar)提供

我们在哪里划清界限,使我们的客人开心的固有愿望与我们需要金钱生存的最低要求?阅读更多。